46 Station Road, New Barnet, Herts, EN5 1QH
Telephone: 020 8441 4425
Sorry, we're closed
The surgery is subject to the legal requirements of the Data Protection Act and strict rules governing the confidentiality of patient information are observed at all times.
Your medical records are used to help the National Health Service (NHS) to provide you with the best possible care.
How your records are used to help you
As you may know, your doctor and the team of health professionals caring for you keep records about your health and the care you receive from the NHS. These are important to help ensure that you receive the best possible care from us. Your records are used in the following ways to guide and administer the care you receive:
Keeping your records confidential
Your doctors, their staff and everyone else working for the NHS have a legal duty to maintain the highest level of confidentiality about patient information.
In some instances you may be receiving care from other people as well as the NHS. We may need to share some information about you with them so that we can all work together for your benefit. Anyone who receives confidential information about you from us is also under a legal duty of confidence.
Unless there are exceptional circumstances, for example when the health or safety of others is at risk, we will not disclose your information to third parties without your permission.
In certain circumstances we are required by law to report information to the appropriate authorities. This information is only provided after formal authority has been given by a qualified health professional. For example:
However, our guiding principle is that we are holding your records in strict confidence.
How you can arrange to see your own records
Everyone should be able to see the information that is kept in his or her medical records. If you want to see them, you should make a written request for an appointment with the person who holds your records. This person (eg GP/Practice Manager) will let you see the information and also explain any part of the record which you do not understand.
You are also entitled to receive a copy of the information you have seen. There will be an administration charge for the time and administration involved. Should your doctor decide that seeing your records might put your health at risk, you may only be shown part of your records or your request may be declined.